Question 1

What should I wear?

Accepted Answer

Dress for the weather! The Thirteenth Hour is an indoor / outdoor experience in a farm like atmosphere. We highly recommend our guests wear proper footwear. Throughout your experience, you will walk on stone, grass, concrete, and wooded areas.

Question 2

Where do I park?

Accepted Answer

You will arrive at The Thirteenth Hour and be directed to our parking lot or an offsite shuttle lot. Parking is FREE on stone or grass surfaces. We ask our guests to limit the number of vehicles per group where possible as our lot size is limited.

Question 3

Are you open if it rains?

Accepted Answer

The Thirteenth Hour has indoor and outdoor portions. We will make every effort to be open except in cases of expected severe weather. If we do close, we will post both here on our website and on our Facebook page and tickets can be rescheduled to another night at no cost. We will often post coupons if it is raining; grab a poncho and come get scared!

Question 4

Do you accept credit cards?

Accepted Answer

We accept credit cards for all tickets purchased online; onsite sales are cash only. Purgatory Bar sales are cash only.

Question 5

How long does it take to go through?

Accepted Answer

The average experience inside the haunted houses will last 30+ minutes.

Question 6

Are actors allowed to touch me?

Accepted Answer

The actors will not touch you. Occasionally you may brush up against their costumes or props. You may also come into contact with some of the sets.

Question 7

Is the haunted house scary?

Accepted Answer

Well, that is the point right? Our goal is to provide you the scariest experience possible! We recommend a minimum age of 10 to attend The Thirteenth Hour.

Question 8

Do you have bathrooms?

Accepted Answer

There are portable toilets located near the entrance and exit of The Thirteenth Hour. Once you enter, there are no bathrooms during the walk through.

Question 9

Is there an age restriction?

Accepted Answer

We strongly recommend that children under the age of 10 do not attend our event. No one under the age of 7 will be permitted. At the end of the day, you as a parent know what your child is able to handle.

Question 10

Can I attend if I am pregnant?

Accepted Answer

We do not advise you attend if you are pregnant, have heart or lung conditions, or are in general poor health.

Question 11

Do you use fog and strobe lights?

Accepted Answer

Yes. If you find the fog or lighting too intense, there are emergency exits throughout the attraction.

Question 12

Can I take photos and videos?

Accepted Answer

Once inside, there are no photos or videos allowed. You are more than welcome to take photos while waiting in line with any of our monsters.

Question 13

Do you have security on site?

Accepted Answer

We have off duty officers on site during all hours of operation. The property and our attraction are under constant video surveillance.

Question 14

Is smoking allowed?

Accepted Answer

Smoking is not permitted except for in the parking area. Smoking is NOT allowed in the queue line or in the attraction.

Question 15

Is the attraction wheelchair accessible?

Accepted Answer

Please contact us for more details.

THE THIRTEENTH HOUR Frequently asked questions

What should I wear?